Sending Gift with Digital Messages for e-Commerce Industry
The Problem
Users want to give a memorable gift to a friend or family they loved. Often, the gift bill was split between family members or gifts. Paying the person who is in charge of buying it afterward is so troublesome and not effective. Also, users want to be able to celebrate even if they are not available when the gift arrived.
The problem is users have to collect funds after he/she purchased the gifts from all of the family members or friends who was agree to split the bill. Also, wanted to send a virtual message to the receiver.
The Solution
In this project, the CEO has the idea of sharing the payments with other family members or friends by sending them the link. And the purchase was considered done after all of the family members pay the gifts.
It also has a feature where at the end of the process, the user can send a virtual message by scanning a barcode that came together with the gift.
The Impact
With this solution, users save the hassle to collect funds from all of his/her family members or friends anymore. And also able to celebrate with the receiver even if the user is not there.
Ideations
This wireframe came from the CEO, who needs someone who can polish it to make it functional and attractive.
The idea here is for users to be able to share the payment with everyone he sends the link with.
The Inspirations
In order to find inspiration, I searched the other gift website.
I also created mobile and desktop version so it is easier to access.
The Final Delivery
Mobile
The Final Delivery
Desktop
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- From the user's perspective, users can choose the right gifts, share them with their friends or family members, and expect them to pay directly to this website or app, and users don't have to worry if someone does not pay them afterward. The surprise message will be revealed after the gift was received, so it will make a surprise present for the receiver
- From the business perspective, with these hassle-free features available, hopefully, it can gain more revenue
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Sharing a payment will have a couple of constraints such as:
- What if one of the friends, didn't check their email and ended up didn't pay?
- How many days should be put as a deadline?
- Is a refund acceptable?
- What if one of the payments didn't go through?
These are some of the constraints that might happen. But due to the client's budget, I finish my project until this step. I am hoping that we can conduct user testing and other work maps.